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How 7i77 Handles Your Personal Information

Your account data, payment records and session activity are handled with clear rules — what we collect, why we keep it, and who can ever see it.

Account Data ProtectionbKash, Nagad, Rocket Payment PrivacyCookie and Session ControlYour Right to Request Deletion
7i77 How 7i77 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to know what personal information we hold about your account, need to correct something, or want to request deletion, our support team handles privacy queries directly. Reach out through any of the channels below and include your registered account details so we can locate your record quickly.

Live Chat Start a live chat session from the 7i77 lobby. Describe your privacy request and our team will confirm receipt and next steps for your account data.
Email Support Write to our support address with your account details and the specific data request — access, correction or deletion. We aim to respond to privacy emails promptly.
Account Help Form Log in to your account, navigate to Account Help, and select the Privacy Request option. This creates a tracked ticket linked directly to your account record.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Our approach to data protection covers four areas: how we secure account information, how we use cookies, how long we retain records, and how you can exercise your rights. Each area has a defined process, not just a policy statement.

Account Security

Your account password is stored in hashed form and never visible to staff. Login attempts trigger OTP verification to your registered mobile number, blocking unauthorised access at the device level.

Cookies and Session Tracking

We use session cookies to keep you logged in and analytics cookies to understand which lobby sections you visit. You can clear cookies through your mobile browser settings at any time without losing your account.

Data Retention Period

Active account records are kept while your account is open. After closure, we retain transaction logs — including bKash, Nagad and Rocket payment references — for the period our operational obligations require.

Your Rights and Requests

You can request a copy of the data we hold, ask us to correct inaccurate details, or ask for your account records to be deleted. Rights may vary based on applicable local law and eligible regions.

Common Questions About Your Privacy on 7i77

The questions below cover what we collect, how payment data is handled, what cookies do, and how to exercise your rights. If your question is not here, contact us through the live chat or account help form.

We collect your name, contact details, and the payment method you register — bKash, Nagad or Rocket. We also record login timestamps and device information to protect your account from unauthorised access.

Payment references, including your bKash or Nagad wallet number used in a transaction, are stored in your transaction history. This lets us verify deposits and match withdrawal requests to the correct account.

Yes. Log in and use the Account Help form to submit a data access request, or contact support via live chat. Include your registered email so we can locate and compile your account record.

Session cookies keep you logged in during play. Analytics cookies record which sections of the lobby you open. You can clear or block cookies through your mobile browser settings without affecting your account registration.

We share your data only with payment processors — such as the mobile wallet networks handling your bKash, Nagad or Rocket transfers — to complete transactions. We do not sell your data for marketing.

Submit a deletion request through the Account Help form or email support directly. Deletion is subject to our retention obligations and applicable local law; we will confirm the outcome once the review is complete.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.