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Your Rights, Our Rules, and How They Apply

Using 7i77 means agreeing to the terms set out across this page — covering account eligibility, jurisdiction, data handling, and how disputes are managed.

Account Eligibility TermsJurisdiction ConditionsbKash, Nagad, Rocket Policy ScopeData Retention RulesDispute Resolution Path
7i77 Your Rights, Our Rules, and How They Apply
LEGAL CONTACT

How to Reach Us on Legal Matters

If you have a question about how our legal terms apply to your account, or if you want to raise a concern about data handling, account restrictions, or payment disputes involving bKash, Nagad, or Rocket, our support team is the right starting point. Keep your account number and a short description of the issue ready when you reach out.

Account & Policy Queries Raise any concern about how legal terms apply to your account — including payment records from bKash, Nagad, or Rocket — via our live chat channel.
Written Disputes For formal disputes or data-related requests, submit a written message through our support email. Include your account reference and the specific clause you are querying.
Wallet Verification Issues If a legal hold has been placed on your account following a bKash or Nagad transaction, contact support with your transaction reference to begin the review process.
ACCOUNT SECURITY

How We Handle Data and Account Security

We apply security measures to protect the information tied to your 7i77 account — including personal details, payment records from bKash, Nagad, and Rocket, and session activity. Understanding how we store and use this data is part of the legal relationship between you and the platform.

Data Retention

We retain account data — including payment records from bKash, Nagad, and Rocket — for as long as legally required or until you request deletion through the correct channel.

Cookie Policy

We use cookies to maintain your session state and support account security. You can manage cookie preferences through your browser settings at any time without losing account access.

Access Requests

You have the right to request a copy of the personal data we hold on your account. Submit the request through support with your account reference and we will respond within the period required by applicable law.

Who Controls Your Data

7i77 acts as the data controller for account information. If our legal or compliance team needs to share data with a relevant authority under applicable law, you will be notified unless prohibited.

Common Questions About Our Legal Terms

These are the questions we receive most often about how our legal terms work — from eligibility and jurisdiction to data rights and payment disputes.

We do not make that confirmation. Access and eligibility depend on your local law and the eligible regions we serve. It is your responsibility to verify your own legal position before using the platform.

Every bKash, Nagad, and Rocket transaction is recorded against your account and falls within the full scope of our terms. Payment records may be reviewed during any formal dispute or legal inquiry process.

Yes. Where our legal obligations require it, we may restrict or close an account. If you believe this was applied incorrectly, contact support with your account reference and a brief explanation of the situation.

Send a written request through our support email, including your account reference. We will process it within the timeframe required by applicable law and confirm when the data has been sent.

Payment records are retained for the period required under applicable legal and financial regulations, even after account closure. You can request details of what is held by contacting our support team.

Reach our support team through live chat or email, citing the specific term you are disputing and your account details. Written disputes receive a formal response from our policy team.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.